terms

terms of use

BY USING OUR WEBSITE, YOU AGREE TO THE TERMS OF USE. WE MAY CHANGE OR UPDATE THESE TERMS SO PLEASE CHECK THIS PAGE REGULARLY. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON OUR WEB SITE IS ACCURATE, COMPLETE, OR CURRENT. THIS INCLUDES PRICING AND AVAILABILITY INFORMATION. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. WE RESERVE THE RIGHT TO CANCEL ANY ORDERS OR BAN ANY USER THAT WE SUSPECT MIGHT HAVE AIDED BY BROWSER AUTOMATION, OR A RESERVATION SERVICE.


secure processing

HABITACTIV.COM USES SECURE PROCESSING CALLED SSL ENCRYPTION TECHNOLOGY, WHICH IS THE INDUSTRY STANDARD. SSL (SECURE SOCKETS LAYER) IS A PROTOCOL DEVELOPED FOR THE TRANSMISSION OF PRIVATE INFORMATION OVER THE INTERNET. SSL USES A PRIVATE KEY TO ENCRYPT YOUR DATA, INCLUDING YOUR CREDIT CARD INFORMATION, SO THAT IT CANNOT BE READ WHILE BEING TRANSFERRED OVER THE INTERNET.


paypal

ALL NON-CONFIRMED PAYPAL PURCHASES WILL BE CANCELLED BY HABITACTIV.COM. IF YOU DO NOT HAVE A CONFIRMED PAYPAL ADDRESS, THEN PLEASE USE THE CREDIT CARD PURCHASE OPTION INSTEAD.

IF YOUR PAYPAL PAYMENT HAS NOT CLEARED WITHIN 24 HOURS OF PLACING YOUR ORDER THE ITEM(S) WILL BE PUT BACK ON THE SHELF. IF THE ITEM SELLS BEFORE PAYMENT HAS BEEN RECEIVED A REFUND WILL BE GIVEN ON THE ORDER.


privacy

HABITACTIV.COM RESPECTS OUR CUSTOMERS’ ACCOUNT INFORMATION AS PRIVATE AND CONFIDENTIAL INFORMATION AND WILL NEVER SHARE THIS WITH ANY OUTSIDE AFFLICTIONS OR INDIVIDUALS. YOUR INFORMATION IS SECURED AND ENCRYPTED WITH THE SECURE SOCKET LAYER SOFTWARE.


ALL FLORIDA STATE RESIDENTS WILL BE CHARGED 7.5% SALES TAX ON THEIR HABITACTIV.COM PURCHASES.

taxes


returns:

TO ENSURE 100% CUSTOMER SATISFACTION WE CURRENTLY OFFER FREE DOMESTIC RETURNS ON ALL MERCHANDISE. 

ALL RETURNS MUST BE RECEIVED WITHIN 14 DAYS OF RECEIPT OF SHIPMENT. PRIOR TO SHIPPING BACK, WE ASK THAT YOU SET UP AN ONLINE ACCOUNT SO THAT WE MAY PROCESS THE RETURN AND ISSUE A STORE CREDIT ONCE THE RETURN HAS BEEN FINALIZED.

GOODS MAY BE RETURNED FOR STORE CREDIT OR REFUND OF PAYMENT. STORE CREDIT DOES NOT EXPIRE AND CAN BE USED AT ANYTIME ON WWW.HABITACTIV.COM

APPAREL MUST BE UNWORN WITH TAGS INTACT. APPAREL THAT HAS BEEN SOILED, MISHANDLED, ABUSED, LAUNDERED OR MISSING TAGS WILL BE RETURNED TO THE PURCHASER AND NO CREDIT WILL BE ISSUED.

UNLESS, OTHERWISE NOTED, INTERNATIONAL RETURN SHIPPING ARENONREFUNDABLE, AND TO BE PAID FOR BY THE CUSTOMER. CUSTOMS CHARGES INCURRED FOR RETURNS WILL BE BILLED TO THE CUSTOMER.

TO RETURN AN UNUSED ITEM WITHIN 14 DAYS OF RECEIPT, PLEASE SHIP THE ITEM(S) TO:

 

HABITACTIV.COM

RETURNS

1620 PENNSYLVANIA AVE. #102

MIAMI BEACH FL 33139

 

PLEASE INCLUDE YOUR NAME, ORDER NUMBER AND EMAIL ADDRESS WITH YOUR RETURN. ONCE IT IS RECEIVED BY OUR FACILITY, AN ONLINE STORE CREDIT OR REFUND WILL BE GENERATED FOR THE ORIGINAL PRICE OF THE ITEM, EXCLUDING SHIPPING. YOU WILL THEN BE EMAILED WITH INSTRUCTIONS FOR USING THE CREDIT FOR A FUTURE ONLINE PURCHASE.

WE DO NOT ACCEPT RETURNS ON SALE ITEMS, NOR CAN SALE ITEMS BE CANCELLED. ALL SALES ON SALE ITEMS ARE FINAL.

  FOR IMMEDIATE ASSISTANCE REGARDING ANY RETURNS PLEASE EMAIL CUSTOMERCARE@HABITACTIV.COM.


Shipping:

PLEASE ALLOW 3-5 BUSINESS DAYS FOR ORDER PROCESSING AND VERIFICATION. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. ALL SHIPMENTS ARE INSURED AND THE BUYER ASSUMES ALL RESPONSIBILITIES OF CLAIMS MADE WITH THE SHIPPING CARRIER.

YOU WILL BE NOTIFIED IF AN ITEM IS OUT OF STOCK. IF YOU ORDER ITEMS WITH DIFFERENT AVAILABILITY TIMES, WE WILL SHIP YOUR ORDER WHEN YOUR COMPLETE ORDER BECOMES AVAILABLE. ORDERS PLACED ON FRIDAY AFTER 12PM EST AND OVER THE WEEKEND WILL BEGIN PROCESSING ON THE FOLLOWING MONDAY. HABITACTIV.COM WILL CONTACT YOU WITH A FOLLOW-UP EMAIL IF THE MERCHANDISE YOU HAVE SELECTED IS NOT CURRENTLY IN STOCK OR IF WE NEED ADDITIONAL INFORMATION FOR CREDIT VERIFICATION.

YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER ONCE YOUR ORDER HAS BEEN SHIPPED. PLEASE ALLOW UP TO 24 HOURS FOR YOUR TRACKING NUMBER TO SHOW MOVEMENT. IF YOU HAVE ANY QUESTIONS ABOUT YOUR ORDER, PLEASE EMAIL US AT CUSTOMERCARE@HABITACTIV.COM. OUR HOURS OF OPERATION ARE MONDAY-FRIDAY 10AM-6PM EST.


Shipping rates and delivery

DOMESTIC

UPS DOMESTIC GROUND (3-7 BUSINESS DAYS) - $8

UPS 2-DAY AIR (2 BUSINESS DAYS) - $20

PS OVERNIGHT SAVER (END OF DAY) - $30

*ANY UPS 2-DAY OR UPS OVERNIGHT SHIPPING PLACED FOR WEEKEND DELIVERY WILL BE DELIVERED ON THE FOLLOWING MONDAY. 

 

INTERNATIONAL

UPS CANADA GROUND - $25

UPS EXPRESS SAVER - $35 


international shipping

IF ANY HIGHER INTERNATIONAL COST IS FOUND TO BE REQUIRED AT MAILING TIME, YOU WILL BE CONTACTED BY EMAIL FOR YOUR APPROVAL TO ADD EXTRA COST. ANY TAXES / DUTIES DUE UPON INTERNATIONAL DELIVERY ARE THE SOLE RESPONSIBILITY OF THE PURCHASER.

ONCE THE PACKAGE REACHES YOUR COUNTRY, IT MAY TAKE ADDITIONAL DAYS FOR THE PACKAGE TO BE PASSED THROUGH CUSTOMS. THIS ADDITIONAL TIME VARIES WITH EACH COUNTRY.

ANY ORDERS BEING SHIPPED TO RUSSIA WILL BE CONTACTED FOR ADDITIONAL SHIPPING CHARGES.

BY SHOPPING ON HABITACTIV.COM, YOU AGREE TO THESE TERMS AND CONDITIONS.


Privacy

ALL DETAILS GATHERED IN THE PROCESS OF ACCESSING AND REGISTERING TO HABITACTIV.COM SERVICES ARE KEPT PRIVATE AND SECURE ON OUR SERVERS. 

PERSONAL DETAILS MAY ONLY BE USED FOR USER AUTHENTICATION WITH PERSONNEL AGENCIES AND FOR INTERNAL RESEARCH UNLESS OTHERWISE STATED. 
CREDIT CARD AND PAYMENT DETAILS MAY ONLY BE SHARED WITH THE OWNERS BANK FOR AUTHENTICATION.

THIS INFORMATION IS KEPT IN ORDER TO PROVIDE USERS WITH FAST BROWSING OPTIONS AND ASSISTANCE.


Cookies

COOKIES ARE FILES THAT ARE AUTOMATICALLY SAVED ON A USERS COMPUTER AND GIVE WEBSITES INFORMATION ABOUT THE USERS BROWSING HABITS ON THE SPECIFIC SITE. 
THIS IS USEFUL TO SITES, INCLUDING RICK OWENS.EU, IN ORDER TO PROVIDE USERS WITH PERSONALIZED, FAST AND ACCURATE INFORMATION.

COOKIES CAN BE BLOCKED USING THE USERS’ BROWSER PREFERENCES. FOR MORE INFORMATION ABOUT COOKIES VISIT: HTTP://WWW.ABOUTCOOKIES.ORG/


Newsletter

INFORMATION PROVIDED WHILE SUBSCRIBING TO THE HABITACTIV.COM NEWSLETTER IS KEPT PRIVATE AND WILL BE USED FOR INTERNAL RESEARCH AND TO CREATE ACCURATE CUSTOMER SPECIFIC MAILING LISTS.

TO UNSUBSCRIBE FROM THE HABIT MAILING LIST A USER MUST SIMPLY CLICK ON THE UNSUBSCRIBE LINK PROVIDED AT THE BOTTOM OF EACH NEWSLETTER.


personal information

PERSONAL INFORMATION PROVIDED BY THE USER CAN BE CHANGED AND EDITING BY THE USER IN THE ACCOUNT SECTION OF THE SITE AFTER LOGGING IN.  WE WOULD BE HAPPY TO PROVIDE USERS WITH INFORMATION WE HAVE ABOUT THEM VIA EMAIL. SIMPLY CONTACT CUSTOMERCARE@HABITACTIV.COM FOR SUPPORT.


security

THE SITE IS SECURED WITH AN SSL ENCRYPTION. 
FOR FURTHER DETAILS ABOUT INFORMATION SECURITY PLEASE CONTACT CUSTOMERCARE@HABITACTIV.COM


questions & inquiries

WE WOULD BE HAPPY TO PROVIDE USERS WITH ANSWERS TO QUESTIONS AND CONCERNS REGARDING OUR PRIVACY AND COOKIE POLICY, SIMPLY WRITE AN EMAIL TO CUSTOMERCARE@HABITACTIV.COM STATING YOUR QUESTION OR REQUEST.